Judith Umlas says that "By creating a culture of appreciation throughout the organization, in which people truly feel valued, these leaders motivate their followers to strive for continuous improvement and always greater results." This is a very strong statement! Why is gratitude so important in the workplace? The author is clear to state that the gratitude must be true, and builds trust and genuine appreciation. She quotes Stephen Covey, from the 7 Habits of Highly Effec

Staff Meetings. Love Them or Hate Them? I will admit that I hated staff meetings. They seemed to drone on and on, with long lists of information that I forgot as soon as I went back to my “real” work. I had more important work to do and the (required) meeting was taking up my time! When I became a Leader, I found that I thought differently about meetings. I saw the meeting as a way of conveying information to my staff at one time. I thought that the meeting was time well